Shipping Policy

We are dedicated to delivering your order quickly and securely. The details below outline how we handle processing, shipping, and delivery.

  1. Order Processing
    We process all orders within one to two business days. Orders placed on weekends or public holidays are prepared on the next business day. A confirmation email will be sent once your order has been shipped.

  2. Delivery Time
    Delivery times depend on your location and the shipping method you select at checkout.
    Standard delivery usually takes three to seven business days.
    Express options may be available for faster delivery.
    Please note that unexpected delays may occur due to weather conditions, carrier issues, or other external factors.

  3. Shipping Fees
    Shipping fees are calculated at checkout based on your destination and chosen shipping method.
    Occasional free shipping promotions may be offered and will be clearly highlighted on our website.

  4. Address Information
    Please ensure that your shipping address is accurate before completing your order.
    Incorrect or incomplete addresses may cause delays or lead to lost packages.
    If you need to make changes after placing your order, contact our support team immediately.

  5. Tracking Information
    Once your order is shipped, you will receive tracking details when available.
    You can use this information to monitor the progress of your delivery.

  6. Damaged or Lost Packages
    If your package arrives damaged or does not reach you within the expected timeframe, contact our customer support team promptly.
    We will investigate the issue and work to resolve it as quickly as possible.