Have any questions?

    CONTACT US

    Phone: 971-55-643-5857
    Email: contact@stelamobility.ae

    Showroom Address: 66 Sheikh Rashid Rd, Al Garhoud Nabooda Building, Shop 1, Dubai, United Arab Emirates

    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.

    FREQUENTLY ASKED QUESTIONS

    How do I choose between a manual and an electric wheelchair?

    The choice depends on your upper body strength and lifestyle. Manual wheelchairs are ideal for those who have the strength to self-propel or have a dedicated caregiver; they are generally more lightweight and easier to transport. Electric wheelchairs (Powerchairs) provide total independence for those with limited mobility, allowing for longer distances and effortless travel via joystick control.

    How do I know which wheelchair size is right for me?

    Proper sizing is essential for comfort and health. You should measure the seat width (the widest part of your hips plus 2 inches) and seat depth (from the back of the seat to just behind the knee). Most of our premium models, like the eFOLD40, are designed with ergonomic standards to fit a wide range of body types comfortably.

    Are your wheelchairs foldable and easy to transport in a car?

    Yes. One of our core design principles is effortless portability. Most of our manual and electric models feature a "One-Motion Folding" mechanism. For example, our lightweight manual series weighs as little as 16.5kg, making it easy to lift into a standard car trunk or store in compact spaces.

    How long does the battery last on an electric wheelchair?

    Battery range varies by model, but most of our high-tech electric wheelchairs provide a travel range of 15–20 km per charge. We use premium lithium-ion batteries that are long-lasting and, in many cases, airline-approved for international travel. Always check the specific product specs for exact range details.

    Do you provide delivery and after-sales support in Dubai and the UAE?

    Absolutely. We offer reliable home delivery across Dubai, Abu Dhabi, and the Northern Emirates. Every Stela Mobility product comes with a comprehensive warranty and access to our local maintenance team for any future repairs or spare parts, ensuring your mobility is never interrupted.

    Can I use my wheelchair on outdoor terrains like gravel or grass?

    Our wheelchairs are designed for versatility. Models equipped with PU Mag rear wheels and robust front casters offer a smooth glide on most indoor and outdoor surfaces. For rugged terrains, we recommend models with enhanced suspension and larger tires to maintain a "silent and stable" ride.